Privacy Policy

Extrion Labs ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our contact form, or engage with our services.

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.

We may collect the following types of personal information:

• Name — to identify and address you personally in our communications.
• Email Address — to respond to inquiries and send project updates.
• Phone Number — for direct communication when preferred by the client.
• Project Information — details about your creative or technical requirements.
• Uploaded Content — any files, briefs, or reference materials you share with us.
• Analytics Information — browsing behavior, device type, IP address, and page interactions to improve user experience.

We collect information directly from you when you fill out our contact form, send us an email, or upload files. We also collect analytics data automatically through cookies and similar technologies.

We use the information we collect for the following purposes:

• Respond to inquiries — to reply to your messages and provide the information you request.
• Deliver services — to scope, plan, and execute creative and technical projects.
• Improve website experience — to analyze usage patterns and optimize our digital presence.
• Customer support — to assist you before, during, and after project engagement.
• Marketing communication — to share relevant updates, case studies, or service offerings (only with your consent).

We process your personal data only when we have a valid legal basis, such as your consent, the performance of a contract, or our legitimate business interests.

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from.

Cookies are small data files stored on your device that help us remember your preferences and gather analytics. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.

We may use third-party analytics services (such as Google Analytics) that employ cookies to collect anonymous traffic data. These third parties have their own privacy policies governing the use of such information.

We may engage trusted third-party service providers to perform functions and provide services to us, such as hosting, analytics, email delivery, and customer relationship management.

These third parties have access to personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. We carefully select our partners and require them to maintain appropriate security and confidentiality measures.

We do not sell, trade, or otherwise transfer your personal information to outside parties for marketing or advertising purposes.

We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

When your personal information is no longer needed, we will securely delete or anonymize it in accordance with our data retention schedule and applicable laws. Project-related files and communications may be retained for up to seven years for legal and business record-keeping purposes.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

These measures include encryption of data in transit, access controls, regular security assessments, and staff training on data protection best practices. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have the following rights regarding your personal information:

• Access — request a copy of the personal data we hold about you.
• Correction — request that we correct any inaccurate or incomplete data.
• Deletion — request that we erase your personal data in certain circumstances.
• Restriction — request that we limit the processing of your data.
• Objection — object to our processing of your personal data.
• Data portability — request transfer of your data to another service.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors.

When we make material changes, we will update the effective date at the top of this page and may notify you by email or through a notice on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Last updated: January 1, 1970

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: